Business improvement to drive more speed, less drag
Take control.
Get your week back.
We target the drag.
You unlock capacity.
Led personally by Conan Magill — former Fonterra programme manager, Manta5 COO, strategy lead at Waipā and performance advisor at Waikato District Council. MBA, BE (Hons).
So why does it feel stuck?
Good people second-guess every call they make.
People back their own calls.
Process compliance matters more than the customer.
Customer over process.
Work waits for someone else's yes.
Work moves without waiting.
High stress, scattered effort.
Clear, calm focus.
Different symptoms. One cause:
decision friction.
20%+
of productive power lost to organisational drag — every day, not once
50%
productivity advantage of the best-run companies over the rest
A low-risk way to find out.
Start with a free survey, go deeper only if it’s worth it, and stop at any point. No large opening engagement, no trust tax.
Friction Factor survey
A 3-5 minute diagnostic scoring how well your systems support fast, confident decisions today.
Decision Friction Healthcheck
A focused, low-cost diagnostic — where the friction lives, and an indicative read on what it's costing you.
Targeted realignment
If it's worth pursuing, this is our broader business-improvement work — hands-on, scoped to what's worth doing, at a pace you control. Take it as far as it pays, then stop.
“He cuts to the core of a problem quickly, he’s methodical about how he gets there, and he does it all with real integrity.”
Brett Horwell, General Manager, ElectroNet Group
Ready to see what’s slowing your team down?
Answer twenty questions and get your Friction Factor instantly — a clear picture of where your systems speed your team up, and where they hold it back.
Already know you want to talk? Request a healthcheck directly