Services
Targeted Realignment
Everyday decisions in your business are slow. Misalignment between Policy, Procedure and Performance is dragging you down.
We fix it — unlocking latent capacity, relieving pressure, and speeding up delivery.
An adjustment focusing only on the sore points — not a wholesale transformation.
Decision Friction Healthcheck
A fast, low-cost diagnostic — some call it a business audit — that pinpoints where decision friction is slowing your team down, and what it’s costing you. Low disruption: a review of your processes and a few short conversations. You come away with two things: recommendations you can act on yourself, and a business case for anything wider.
- Actionable at any scale — from a handful to a whole department
- Where strategic intent and day-to-day procedure have drifted apart
- Where performance measures and incentives pull against customer outcomes
One simple fixed fee
$500
One simple price, large or small — a first step, tailored to your organisation.
$500 now — standard rate $750 from 2027.
Going further
Other ways to work together
Already know what you need? These are scoped and priced case by case — get in touch directly. Want a clearer picture first? The healthcheck’s a good place to start.
Transition Pre-check
Know what works before you change it.
Reviews what's already working and what is causing drag, so the new design hits the ground running. Runs as a Healthcheck, scoped to the functions the change will touch.
Let’s talk →Systems Alignment
Get the most from the structure you've built.
Aligns the policies, procedures and performance measures around your new structure, to help it reach its full potential. We take it one function at a time.
Let’s talk →Business Improvement
Hands-on, customer-focused improvement work, from a single process to your whole operation — at a scope you set.
Let’s talk →Cost Effectiveness Study
A rigorous look at whether a service is delivering cost-effective value, and a defensible answer on how it's best delivered — including Section 17A reviews for councils.
Let’s talk →Working in local government?
Local government has its own realities — not least the pressure to do more with less. We help councils clear what quietly slows delivery, so good people can make faster, more confident decisions. From someone who’s worked inside the sector.